Terms of Service
These Terms of Service (the "Terms") govern the use of the website wltpconsumption.com (the "Site"), which is operated by the company identified in the Imprint (the "Operator", "we" or "us"). By accessing or using the Site you agree to be bound by these Terms. If you do not agree to them, you must not use the Site. Version dated 9 September 2026.
1. Scope and services
1.1 The Site provides official type-approval consumption, emissions and range figures determined under the Worldwide Harmonised Light Vehicles Test Procedure (WLTP) for passenger vehicles marketed in the European Union, together with rankings, vehicle comparisons and estimates of running costs based on the mileage and prices entered by the user.
1.2 Browsing the Site, the rankings, the guides and the basic comparison are available free of charge and without registration (the "Free Services"). Additional functions are available against payment as described in Section 3 (the "Premium Services").
2. Registration and accounts
2.1 An account may be created by providing a name, an email address and a password. The user warrants that the information provided is accurate and undertakes to keep it up to date.
2.2 Access credentials must be kept confidential. The user is responsible for all activity conducted through their account, unless such activity results from unauthorised use that the user could not have prevented by exercising reasonable care.
2.3 The user may delete the account at any time via the account page or by written notice to the Operator. Personal data is thereafter processed as set out in the Privacy Policy.
3. Premium Services
3.1 The Premium Services comprise the advanced comparison, including consumption weighted according to an individual driving profile, trip simulation for plug-in hybrid vehicles, home and public charging shares, residual value and total cost of ownership estimates, user-defined purchase prices, saved comparisons and export to PDF.
3.2 The Premium Services are provided in the form of a time-limited pass (the "Pass"). A single payment grants access for the fixed period stated at the time of purchase. At the date of these Terms the price is EUR 9 for a period of three months. The applicable price and period are displayed before the order is placed.
3.3 The Pass does not renew automatically. No further payment is collected, access ends upon expiry of the period, and a further Pass may be purchased at any time, in which case the new period is added to any period still remaining.
3.4 Payments are processed by Stripe Payments Europe, Ltd. The Operator neither receives nor stores complete payment card data. Prices include value added tax where applicable.
3.5 The contract for a Pass is concluded when the Operator confirms the successful payment by activating the Pass.
4. Right of withdrawal and refunds
4.1 Consumers resident in the European Union have a statutory right to withdraw from a distance contract within fourteen days without giving reasons.
4.2 The Pass constitutes digital content which is not supplied on a tangible medium and which is made available immediately upon payment. Pursuant to Article 16(m) of Directive 2011/83/EU and the national provisions implementing it, the right of withdrawal is lost once performance has begun, provided that the consumer has expressly requested immediate performance and has acknowledged that the right of withdrawal is thereby lost. The consumer makes this request and acknowledgement by confirming the corresponding declaration during the checkout process. Performance begins upon successful payment.
4.3 Consequently, no refund is granted for a Pass whose period has begun, irrespective of the extent to which the Premium Services have been used.
4.4 Notwithstanding Section 4.3, the Operator will refund the price in full where the Premium Services were unavailable owing to a fault attributable to the Operator that was not remedied within a reasonable time after notification to info@wltpconsumption.com, and in any other case in which a refund is required under the mandatory law of the consumer's country of residence. Refunds are made to the payment method used for the purchase.
5. Nature of the data and exclusion of warranty
5.1 The consumption, emissions and range figures published on the Site are official type-approval values determined under the WLTP. They are compiled from various sources, including official publications, manufacturer data, industry vehicle databases and vehicle market listings.
5.2 Notwithstanding careful compilation, the figures may be incomplete, contain errors, be outdated, or not correspond to the specific version, equipment or model year of a vehicle; manufacturers may also amend published figures. Actual consumption depends on driving style, conditions, load and equipment and may differ, in some cases considerably, from the type-approval figure.
5.3 Prices, residual values, depreciation, running costs and total cost of ownership shown on the Site are estimates derived from the published figures, market averages and the values entered by the user. They serve solely as a general indication and do not constitute an offer, a valuation, or financial, legal or purchasing advice.
5.4 The Operator makes no representation or warranty, whether express or implied, as to the accuracy, completeness, currency or fitness for a particular purpose of any figure or estimate published on the Site. Users are advised to verify all figures against the manufacturer's official documentation and the seller's binding offer for the specific vehicle and configuration before taking any decision, in particular the purchase, lease or sale of a vehicle.
6. Permitted use
6.1 The Site may be used for personal, non-commercial purposes only.
6.2 The following are prohibited: the systematic or automated extraction, downloading or reproduction of substantial parts of the database; the republication or distribution of the data as a dataset; any interference with the operation of the Site or with the accounts of other users; and the circumvention of access restrictions. The crawling of publicly accessible pages by search engines and answer engines is permitted.
6.3 The Operator may suspend or terminate accounts used in breach of these Terms.
7. Intellectual property
7.1 All texts, graphics, design elements, software and the compilation of data on the Site are protected by copyright and database rights and are owned by the Operator or its licensors.
7.2 Vehicle names and manufacturer logos are trademarks of their respective owners and are used solely to identify the vehicles concerned.
8. Liability
8.1 The Operator is liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and under mandatory product liability law.
8.2 In all other cases the Operator's liability is limited to damage that is foreseeable and typical for services of this kind and, in respect of a Pass, to the amount paid for it.
8.3 To the extent permitted by law, the Operator is not liable for damage arising from inaccurate, incomplete or outdated data on the Site or from decisions taken in reliance on it, including the purchase, lease or sale of a vehicle.
8.4 Nothing in these Terms limits or excludes rights that consumers have under the mandatory law of their country of residence.
9. Amendments
9.1 The Operator may amend these Terms. The version in force is published on this page together with its date.
9.2 Amendments affecting the Premium Services will be notified to account holders by email before they take effect. Amendments do not affect Passes purchased before their effective date.
10. Governing law and jurisdiction
10.1 These Terms are governed by the laws of the Republic of Croatia.
10.2 Where the user is a consumer, the mandatory consumer protection provisions of the law of the user's country of habitual residence remain applicable, and the user may bring proceedings before the competent courts of that country. The Operator is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.